Praise for the course from 2009 participants

Senior Constable Andrew Bills	“The program brought members from various areas with varying experiences together and this proved invaluable in gaining different perspectives of policing and the politics involved in these areas of industrial relations and conflict resolution. "I have used these skills in my workplace to assist members with both internal and external issues. My understanding of legislative policies has been broadened and the course gave a better insight into The Police Association and its workings, and provided us with a chance to question them over issues we had. A valuable course that I would recommend to those interested.”
Senior Constable Angela Coulson	“I found the course empowering, particularly the knowledge of industrial relations and conflict resolution issues. Association IR manager Chris Kennedy was a wealth of knowledge and gave us a better insight into the IR and EB negotiating strategies. "The Monash University lecturers were willing to adapt the course to suite the participants. Our course had a diverse range of ranks and knowledge and their willingness to adapt gave it great value. "As a newly elected delegate I have been able to explain the processes of conflict resolution to my members. The course has been invaluable.”
Sergeant Rob Sweetnam	“The Monash Uni course has given me a greater understanding of IR and what The Police Association does for members and what the organisation cannot do, so we can avoid false expectations. "It also broadened my outlook in regards to dealing with workplace conflict and resolution alternatives. Above all the course improved my communication skills and broadened my base of alternatives when negotiating particularly during workplace conflict and resolving workplace grievances. "I recommend the course to any member. Apart from the knowledge gained it has expanded my contacts and information sources in a number of areas. I enjoyed it immensely.”